This privacy statement sets out the Department for Water (DFW) policy in relation to the privacy of your personal information when you visit the DFW website. This statement details what information DFW collects when the website is visited and how that information is stored and used.

Data Automatically Collected

When you visit the DFW website, the following details are automatically recorded:

• your IP address
• the date and time of your visit
• the pages you access
• the documents you download
• the country from which you are visiting (as determined by the suffix of your domain name)
• the previous site visited
• the type of browser you use.

DFW also collects the key words used when you do a search using the Internet site search function. Keywords are also collected when you visit the DFW site via an external search engine such as Google, Yahoo or AltaVista. This information is not linked to any other data collected. DFW uses this information to find out what people are looking for and how DFW can improve its services.

These statistics tell the agency how the site is being used and assist in improving the site to make visits useful and enjoyable. This information does not identify you personally and no attempt is made to identify you except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect our service provider's logs.

Collection of Personal Information

DFW will only record your email address if you send us a message by email or you include it in an online form. It will only be used to send you a reply and will not be added to a mailing list or used for any other purpose without your consent. Email addresses are stored in a secure area of the DFW system and will only be forwarded to appropriate staff members so they can answer your query.

If you make a request to be added to an electronic mailing list, you will only be added to the mailing list specified. Only your name (if supplied) and your email address will be recorded. If you wish to change your details or be removed from the list at any time, please follow the instructions included in any email received through the mailing list.

Other Websites

The DFW website contains links to a large number of other websites that are included on the basis that they contain related content. When a user clicks on a link to another site, they leave the DFW website and are no longer protected by the DFW and SA government privacy conditions.

Freedom of Information

Members of the public can apply to access their own personal information in accordance with the Freedom of Information Act 1991 which includes a right to apply to correct personal information that is out of date, incorrect or misleading.

Privacy Guidelines

This privacy statement will be continually reviewed in line with the ongoing development of the DFW Internet site. The DEH privacy statement complies with the guidelines set out in the South Australian Government's Information Privacy Principles, a copy of which is available at http://www.archives.sa.gov.au/services/public/privacy_index.html.

If you have any questions about our privacy policy please contact the Web Administrators.